WE ARE OPEN THROUGH THE PROVINCIAL LOCKDOWN

Our services as regulated health professionals are deemed essential and we will be continuing to provide service through the provincial lockdown

We want you to know we are taking every precaution to facilitate your safety and the safety of our professionals.

We have a new website and online booking system! We are very excited to introduce this as it will increase what you can see as a patient. You will need to create a user name and password. 

You will now have the option to make payments online to help decrease contact once we reopen. Tap is also available at the front desk and we will be emailing receipts. 

You will also be able to fill out forms from your phone or your computer, again decreasing contact.

In addition you will have access to your upcoming appointments, where you can reschedule them if you need to, you can change your credit card information.  We hope this makes things easier for you to find and manage.

Safety Procedures

1.  Masks - Everyone coming to the clinic MUST wear a facial covering that covers their nose, mouth and chin. Practitioners will all be wearing surgical grade masks.
2. Screening - Everyone entering the clinic, including our staff, will be required to answer a Mandatory COVID-19 Screening questionnaire. This will be emailed to you prior to your appointment and must be filled out before you enter the clinic. 
3. Arrival Times - Whenever possible, please try to arrive at your appointment just before it is scheduled to begin so we can minimize the number of people in the clinic at one time. You may be asked to wait in your car or outside if there is someone trying to leave. 
4. Hand Washing - Every patient will be asked to wash their hands before and after their appointment for at least 20 seconds. Our staff, as always, will be doing the same between each patient.
5. No Charge For COVID Related Cancellations - If you or a member of your family does not feel well, or you do not pass our screening questionnaire please call us and let us know you cannot make your appointment. There will be no change for COVID related cancellations. We kindly ask that you give us as much notice as possible. If you would rather convert your appointment to a Telehealth appointment so you can stay home, we can do that for you too. 
6. Cleaning - High frequency cleaning and disinfecting with Health Canada Approved products.  Treatment rooms will be cleaned and disinfected after each treatment and our regular clinic surfaces will be cleaned frequently
7. Distancing - Everyone will be required to respect and adhere to 2m distancing from others in the clinic.
8. Air Filters - For everyones added safety we have installed HEPA air filters throughout the clinic
9. Plexiglass barrier at our front desk
   

Telehealth is still available, you can book through our  new online booking system. If we can help you while you stay at home, Telehealth is a great solution. We can have a video call where we can update exercises, and show you how to address painful areas yourself. 

If you have any questions please give us a call at 613-454-1239 or email us at info@ocsiclinic.ca.

Thank you for helping us keep our space safe for everyone. We are really looking forward to seeing you

OCSI